When agents are fielding insurance leads' concerns with regards to health coverage, some may believe that while the cost of healthcare has gone up, the quality of care has diminished. But a considerable number of physicians feel differently.
According to a poll conducted by global information services company Wolters Kluwer Health, nearly half of medical doctors polled said they had witnessed improvements in the efficiency and quality of healthcare since 2009.
"The healthcare industry has undergone much growth and change over the past two years, and one of the biggest changes has been easier access to more medical information for both clinicians and patients alike," said Linda Peitzman, chief medical officer for Wolders Kluwer Health.
While physicians generally believe care has improved, one of the challenges doctors have observed is not having enough time to spend with their patients. Seventy-eight percent of respondents named doctor-patient communication as the biggest hindrance to healthcare quality in the past two years.
Agents who share doctors' concerns about healthcare quality may result in more sales, as insurance leads will be better informed about the issue.