Some of the country's most satisfied insurance customers are those who are beneficiaries of Medicare, a new survey suggests.
According to the Commonwealth Fund, elderly beneficiaries who are enrolled in the government-sponsored healthcare program tend to be more satisfied with the coverage they receive, have better access to the care they need and aren't as likely to have issues paying off their medical expenses when contrasted with those who buy their own plan or whose coverage is employer provided.
The study also found that Medicare beneficiaries were less likely to describe their plans as poor. Just 8 percent of beneficiaries thought their coverage was substandard, versus 20 percent of customers with employer-based insurance and 33 percent who purchased an individual health policy.
"Medicare continues to do better than employer-sponsored and individual plans when it comes to providing people with good access to health care and adequate protection from burdensome medical bills," said Kristof Stremikis, one of the study's lead authors.
He added that agents whose health leads are people moving from Medicare to private plans should proceed with caution, so as not to expose them to poorer access.