All Web Leads Return Policy
Take advantage of our fair and easy return policy that gives agents credit for invalid leads. We provide you with a full 10 days to return a lead.
We can credit your account FULL PRICE for the following reasons:
- All numbers provided are disconnected, fax or wrong number
- Lead is a duplicate already received from All Web Leads within the past 30 days
- Contact is another agent testing the system
- Contact is a student researching a school project
- The contact information is obviously incorrect upon initial inspection (Mickey Mouse, asdf asdf, etc)
- A language barrier exists with the contact
- Contact did not request a quote
To return a lead, simply log into your online account and select the lead you need to return for credit. Select from the drop-down menu the appropriate reason for returning the lead, and please be sure to provide us with as much information as possible in the comment box so that we may improve our system.
All leads submitted for credit are independently verified to ensure they are valid and meet the return criteria. Leads are verified daily. Please allow up to 10 business days to validate a lead for credit. Credits for leads covered under the Return Policy are applied towards your account balance immediately and are good towards future lead purchases.
Please note that we can only credit for the reasons listed above.